Project Description

Business consulting / Training & Coaching

COACHING “EXPERIENCE TRAINING”

Client

COMUNE DI MILANO

Objective

To increase performance

Sector

PUBLIC SECTOR

To optimise spending, increase performance and enhance the value of in-house talent with a view to ensuring that the public receives increasingly efficient services.

These are the objectives that the Municipality of Milan set itself when it decided to engage its employees in an avant-garde training process aimed at 100 selected internal resources.

Black Tie was asked by the Municipality to devise an innovative, cutting-edge project. It managed the entire annual programme with the aim of trying out ideas and solutions for serving the public and the body’s strategic objectives, through specific training, testimonies and targeted coaching, encouraging high-performance behaviour and instilling a high level of mutual trust.